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My wife parked in a car park outside our local Staples and MFI. She has been having trouble with the gearbox and is having problems with reverse gear. In order to avoid using reverse she parked across a couple of bays. The car park was virtually empty maybe 10-20% full. She parked well away from the store entrances. When she returned to the car my wife found a parking ticket issued by Premier Park for £85. The ticket stated the if the fine was paid in 7 days it could be reduced by £40. There is an appeal procedure which requires that a written appeal must be lodged within 7 days. What is unclear is if we make an appeal will we forfeit the discount as both have a limit of 7 days. I have tried to contact Premier Park, there is no contact number or helpline number on the ticket and the address is a PO Box number. I found a contact phone number on yell.com which connects to an answer phone which states that they will not discuss tickets and for any other business leave a message and a contact number. This all seems rather excessive and high handed. Do Premier Park have any legal authority to fine for parking violations? They are so difficult to contact and are unwilling to discuss ticket over the phone forcing the use of post and it's inherent delays thereby rendering the discount unachievable.

November 27, 2008 by Anonymous

This parking company have no greater powers than you and I. They are simply agents appointed by what I suspect is a management company owning this shopping center. Your best bet here would be to ignore Premier Parking and deal directly with the land owners, not forgetting of course to let them know how their agents act.

The legal position is that with this being private land, permission to enter and park is subject to regulations which your wife has probably breached in parking as she did. The landowners have imposed a fee for a breach of the regulations which you will be deemed to have accepted by entering the site.